TRAINING

Organizational Concepts, Inc. believes in the merits of training as a tool for organizationional efficiency and workforce development. We strive to focus our training on context rather than content to assure effective presentation of skills that can be useful in multiple applications throughout a business.

Organizational Concepts has years of experience with Instructional design and the building of virtual training, tutorials, and Standard Operating Procedures. In addition to trainng Organizational Concepts is adept at creating virtual questionnaires, surveys and informational copy.

Our trainings are designed and conducted by competent, capable instructors who tailor each training (face to face or remotely) to the intended audience always assuring that the newly acquired skills are portable and applicable to the organization's present and future needs.

Computer Technologies

Effective use of technologies saves time and money while it enhances efficiency. End users of technologies are often only scratching the surface of the technologies' real abilities.

Software user training (proprietary/consumer)

Systems and software integration

Software updating and re-tooling

Productivity assessments

Systems analysis, upgrading and re-design

Business & Life Coaching

Business and Life Coaching is an excellent way to focus your ideas into successful outcomes. Let an Organizational Concepts consultants help you to set and obtain your goals. Face to face, virtual, one on one or group consults are available. We also provide virtual coaching and mentoring through telephone, Zoom, FateTime, GoToMeeting, WebEx, Skype, e-mail, and text message.

Organizational Concepts, Inc. will never require you to sign a contract for our coaching services but discounted long-term individual and group rates are available.

Goal setting

Clarity of purpose

Business relationship evaluation and building

Leadership skills

Finance and budgeting

Soundboarding

Office Systems

Let Organizational Concepts, Inc. assist you with organizing and designing your integrated technology training to maximize employee efficiency, productivity and to assure compliance with end user agreements.

Human Resource Management training (extensive list)

Virtual and Work at Home designs and protocol development

Information flow and operational management

Decision making

Office system automation and employee integration

Regulatory compliance training

Human Resources

Managing your most valuable asset, human capital should never be left to chance. Assuring employee satisfaction and longevity is not only good practice, it also reflects on your bottom line.

Group interaction training

Virtual and Work at Home designs and protocol development

Workforce development

Customer Service Management (CRM) and service delivery initiatives

Cohesive identity and cultural shift initiatives

Overcoming employee disengagement and refocusing organizational goals

Managerial and workforce realignment and sucession planning

Customer Service

Customer service, relational sales, and the creation of goodwill go hand in hand. Satisfied workers in well organized, employee committed businesses is the first step to creating that goodwill.

Quality Customer Relations Management (CRM) and interactions

Customer service policy formulation and integration

Relational Sales voice and indiction coaching

Customer service gateways

Technological service enhancements

Growth Planning

Let Organizational Concepts, Inc. assist you with the difficulties that often accompany growing businesses. Planning for your future is an important aspect of the business cycle.

Asset allocation planning (long and short term)

Capitol reinvestment planning

Loan (conventional lending, creative lending, Angel Investing, SBA) and investor solicitations

Physical plant preparation, process and technological integrations

Capitol appropriations and investor relations